FAQs

For Little Swim Academy all babies must wear correct fitting swimming nappies with a Happy Nappy over the top. This is a double nappy system which all parents must ensure their babies wear. You can buy a Happy Nappy over the internet, or from the Swim School Direct.

For all fully toilet trained children regular swim wear is required. We advise boys not to wear long knee length swim shorts as this restricts their swimming.

We provide mats and all teaching equipment and water aids. It is recommended to bring a bottle of water for your child to drink after they finish the lesson.

For babies we recommend their usual food as they can get very hungry swimming around for 30 minutes.

All our teachers are very experienced with dealing with nervous children and they will know how to deal with the children. However it is always best to take your child to the pool before hand to familiarise him/her with the layout and facilities.

Choose a location you are looking to enrol your child at and either email or call the Swim School to be booked onto the next course. If the class is full you will be offered an alternative or to go on the waiting list.

The waiting-list can vary in length and is also dependant on the ability of the child. Please ask the Swim school for the current situation at the pool you wish to swim at.

Little Swim Academy takes babies from 5 weeks old and once they graduate from here at about 3 years old they can join Swim School Academy right up to the age of 16.

Little Swim and Swim School cater for all ages and all abilities; if you are unsure on where to place your child please call the office where we can help place your child in the most suitable class for them.

Please refer to our lesson pages to find a course suitable for you and your child. If you cannot find what you are looking for please call the office.

If you can’t make the lesson time, please call Swim School as soon as possible. We will then then try to move your child if there is space available when it is suitable for you. There is a cut-off date by which parents must re-enrol, so after this date the spaces that are free will be available to other children.

30 minutes is the length of each lesson.

Please check with Swim School Office for the most up-to-date costs. Lessons are payable in full at enrolment before each course begins.

If a child joins mid-way through a course they will pay the remainder of the course.

Swim School Academy and Little Swim Academy prides itself on small class sizes. This ensures that all children get the special care and attention in learning the vital life skill of swimming.

Little Swim Academy has a maximum class size of 7.

Swim School Academy has a maximum class size of no more than 6 with some pools going down as low as 3 children per group.

All our instructors are excellent and teach at our various locations on different days. All teachers are DBS checked and highly qualified to ASA and STA standard Levels 1 and 2, in teaching swimming. All teachers will work with your children and assess their ability to achieve their best.

Yes you are able to watch and provide support and encouragement to your child. Please get your child changed and take them through to the poolside, and leave them. Please be on the poolside one minute before the lesson is due to end to collect your child.

If you child is in Little Swim Academy then you will be with them in the water at all times.

Please note – there is a strict ban of any photography at any of the pools. We do offer twice a year special underwater swimming photography to enable you to capture images of your child. Please contact the office for more details on this.

Swim School Academy and Little Swim Academy have a range of levels and progresses for your child through each level.

After your child has been assessed at a level, they will be awarded a badge and certificate.

Please be aware, your child will only pass the level if they have completed all of the skills to the correct standard, determined by their teacher

Three to fours weeks prior to the end of the current course you will be contacted asking whether you want to re-enrol. To keep your place on the course, please call the office and pay in full for the next course. Failure to re-enrol within the deadline period will result in being removed from the next course and your place being taken by another child.

If you miss the date, please contact the Swim Academy as soon as possible. After the pay by date, we fill the lessons with other children. If your space is still available, you just need to pay. If your space has gone, we will try to find you a suitable alternative. We cannot guarantee that we will be able to find you a suitable class, so please make sure you pay on time.

We do not offer refunds or catch up lessons for general sickness, however if it is long term please call the office to discuss the situation and we will try to be accommodating.